Do I need an appointment?

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No. RAPID is a walk-in only service. So, there is no need to book for an appointment in advance. You just need to show up to the clinic during our opening hours to get tested.

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Do I need a Medicare card?

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No Medicare card is required. Your appointment will be free even if you don’t have a Medicare card.

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How much does it cost to test at RAPID?

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RAPID is completely free. No Medicare card or health insurance is needed.

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How long will I have to wait to be seen/tested?

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Wait times are variable, and when busy can be up to an hour or more. Please be prepared for this when planning your visit. Note that Tuesdays are our busiest day. RAPID's opening hours are subject to maximum capacity. When full, doors are closed to new arrivals until the next opening time.

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How long does it take to get my results?

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You will get the results of your HIV and syphilis tests while you’re with your RAPID test facilitator. Chlamydia and gonorrhoea results are usually provided by the next business day (e.g. if you come in Saturday, you’ll generally get your results Tuesday – as we are closed Sundays and Mondays).

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Does RAPID offer treatment?

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No. As RAPID staff are not doctors or nurses, we are unable to provide treatment. We do, however, have a close working relationship with the Metro North Sexual Health and HIV Service (MN SHHS) and can coordinate a referral for treatment if you require one. MN SHHS also operates an on-site treatment clinic, which is appointment-based and can be booked through their service.​

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Where can I find information on HIV/STIs?

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Information on HIV/STIs can be found here.

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Where can I find information on testing?

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Information on testing can be found here.